Mike Pickett and the team at PGS have led the golf course operation of private, semi-private, and public facilities for over 20 years. At times, golf course operators and maintenance staff can become stagnant in their delivery of the optimum experience. Other times, it's a product of resources or time that leads to customer expectations not being met. In any case, PGS can help your operation improve in many ways.
Detailed Customer Surveys- The age-old phrase, "You can't please everyone," is still applicable today. In the service industry, sometimes its the voice of a few that echo the loudest versus the collective view of the masses. PGS provides detailed and customized data collection methods to provide a true sense of your targeted customer base. Creating a list of survey question might be easy. Sending it to your Members or customers is easier. The data collection, analysis, results presentation is the part that takes time. We are here to take this task on for you!
Competitive Market Analysis- Through our association with the PGA of America, PGS has access to geographic market information not available to everyone. We also provide services to countless golf operations throughout your area providing a unique perspective to almost any level of facility. Allow us to gather the specific market knowledge that you want from other competitors from local Member Dues, Initiation Fees, Greens Fees, to even course conditions, maintenance budgets, and more.
Project Management and External Auditing- Are you a Golf Professional or Superintendent and just don't have time for some needed projects? Or maybe you are a Club Manager or Committee Chair that needs an external resource to come in to challenge the Status Quo. Whatever your need, the collective experience at PGS can provide unique insight into any aspect of your operation. Lets us put a plan together and then help you with the execution!
We offer a variety of customized services for our customers in these areas. Our team can help in nearly any capacity that you need.
Please give us a call or send us an email to learn more about how we can improve your collective golf experience. "Let Us Help You!"
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